Refunds Policy (Unused Products)


Beds and Furniture are long term purchases, in that they will be around you daily and in use for years. Whilst using products purchased from Us, we would always want you to be fully satisfied with your products. If you find yourself not being satisfied with your purchase, we will gladly refund you in full provided the following conditions are met and followed:

  •          The product being returned must be unused and in its original packaging.
  •          The product must be in their original condition in that the products should not have any scratches, scuffs, tears or damages not arising from manufacturer defect.
  •          Custom made products and products that have custom fabrics, specifications, color choice or design do not qualify for refunds.
  •          Products that are used in our 100 Night Comfort Trial do not qualify for refunds.
  •          Any transportation costs incurred by Beds2Go during the refund’s procedure, will be covered by you, the client, and such costs will be deducted directly from the refund owed.

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